BEES Support

If you have any problems related to technical issues, please contact BEES Support.

Learn how to contact our BEES Support Team in THIS short tutorial. Additionally, you can contact Support on our website or by emailing support@mybees.com. One of our agents will be happy to help you!

Examples of technical issues are:

• I didn't receive my confirmation code when reset my password
• I cannot submit order
• Missing BEES functionalities or enhancement requests
• Application or website not loading
• Application instability
• Product image and description issues

Sales Rep

You should contact your sales rep whenever you have problems or doubts regarding delivery, pricing, discounts, catalog or financial issues.

The topics below are situations that you have to contact your Sales Rep.

• Credit modifications
• Change payment method
• Blank Payment portal
• Request financial information
• Delivery modification (Order Quantity / Date)
• Product quality issues

The follow picture help to visualize where to get assistance.