BEES Support
If you run into any technical issues, feel free to reach out to BEES Support.
You can learn how to contact our BEES Support Team in THIS brief tutorial. One of our agents will be glad to assist you!
Here are some examples of technical issues you might encounter:
- Not receiving your confirmation code when resetting your password
- Unable to submit an order
- Missing BEES features or requests for improvements
- Application or website not loading properly
- Application instability
- Issues with product images or descriptions
Sales Representative
If you have any questions or concerns about delivery, pricing, discounts, the catalog, or financial matters, feel free to reach out to your Sales Representative.
You can find your Sales Rep contact in My Account - For more details, check out THIS brief tutorial
Here are some situations where you should contact your Sales Rep:
- Credit modifications
- Changing payment method
- Blank payment portal
- Requesting financial information
- Delivery changes (order quantity or date)
- Product quality concerns
The picture below helps show where you can get assistance.